An effective performance management process provides a systematic way to evaluate and document performance, recognize accomplishments, appraise employees’ potential for more responsibility, and identify developmental areas. Through examples and exercises, participants explore how to write precise, objective Performance Agreements and Performance Reviews that meet the needs of employees, Human Resources, and the management team. Topics include (1) how, when, and what to document; (2) reusable patterns for effective Performance Review comments; (3) using wording that matches the rating; (4) how to use constructive, motivational wording that delivers the desired message; and (5) how to write a Development Plan.
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